What our Customers say...


"When vandals destroyed my investment flip SERVPRO of Baltimore's Inner Harbor made it sparkle and shine just in time for my closing. Thank you. Smiling all the way to the bank!"

"I serve em up by the pint. but when my basement backed up with sewage I was no longer allowed to serve. My bar had to close. They worked through the night for my morning inspection and reopen. We passed and my door still stands open. "

"The time the ladies took to help me get my items organized and packed into a storage unit was priceless. You never imagine your master bedroom closet would have to be packed out for a pipe to be repaired in your crawl space before mitigation could begin. These ladies made it "Like it never even happened."

" Dan and Tavon came and cleaned our carpet  they were extremely professional and friendly."

"Everything was excellent. Mike and his crew were just exceptional. Their attention to detail, willingness to help in anyway I needed and overall positive attitudes were just outstanding. Mike in particular is a great leader and possesses wonderful people skill. He is a keeper."

"What is business interruption? The folks of SERVPRO of Baltimore's Inner Harbor doesn't know what this is either. They worked through the night to have my business up and running the next day."

On a scale of 1 to 10; we received all 10's

Nice guys and great company. Aarik and Mike were very helpful during a hectic time! Their cleanup was superb!

Aarik was a pleasure to work with. Very professional and helpful. 

Staff was very helpful and courteous.

Jean Claude was dedicated, honest, and fantastic. And he brought his own equipment to help finish the job.

Excellent service, very professional technicians! 

Dan and the rest of the staff were professional and made a bad situation enjoyable, putting my frustrations and worries at ease. I will highly recommend your company based solely on the positive personable and professional interaction with these employees. Kudos need to be given to Dan, Jean Claude and Steve.

Everything was great!

We greatly appreciated the franchise being available so promptly. They were the only service of the several that answered our calls during a strong storm at 2am, and came by the next morning.

Very impressed with Eric Jeane Claude! Would ask for and recommend them again!

I was very impressed with everything associated with this job. I felt the service I received was excellent and I have already referred SERVPRO to some friends.

The two gentlemen (Dan L. and Michael S.) were very courteous and thoughtful. I would strongly recommend them to anyone.

10/10. Very satisfied. Thank you!!

Good explanations of what they were doing and going to do. Were thorough and ensured that the basement was dry throughout.

Team was great and attentive to detail.

Overall, I am very satisfied with the service. Staff were very knowledgeable and friendly.

They were great. Very friendly!

Very impressed and happy with SERVPRO and their work. I can't praise SERVPRO enough.

Thank you – again your team did a great job!

I am blown away as a customer. They were able to send someone out the same day, and that's when I met the awesome Dan. Dan educated me on the process and included me rather than just doing his inspection and leaving. He encouraged my questions and even some that I thought were silly. I felt that the competency level was amazing and the customer service was outstanding.

Dan L. went out of his way to purchase padding from Home Depot to finish the job the same day

I really liked Dan L. and thought he and his team did a great job. They went above and beyond, and even offered advice for areas that they saw were needing other types of repairs.

Having a fire in my house has always been my greatest fear and unfortunately that fear was realized. Afterward, I thought cleaning it up and rebuilding the damage would be a nightmare, but SERVPRO made that nightmare disappear! Thank you guys!

Great people, great crew. Friendly and responsive via call or text.

SERVPRO arrived on the job and did a great job. We appreciate all that they did. We look forward to working with them to the end of the project and getting this all cleaned up. Thank you!

Thank you for providing great service and professionalism here at our facility. I really appreciate Jeff H.'s patience and mannerisms in leading us through this unfortunate incident.

Quick and painless. Gary knows his stuff. Keep up the great work, thanks.

These guys were fast and knew what they were doing. Awesome.

Your tech was very respectful, thorough, and complete.

The guys were excellent!

Very pleased with the performance done by Joe and Dan.

The tech was amazingly helpful and friendly and was so sweet to the guests, we all really appreciate it! Thank you again for your amazing response time, as well!!

Fantastic service. Did a great job helping us during a crisis.

Dan L. and crew were very professional and I am very thankful for their services.

Dan was very thorough and wanted to make sure we had the best possible outcome.

The staff was extremely polite and professional. I couldn't have asked for better service!